Refund status check — how to track your income tax refund delay

The refund status is the first thing to check when experiencing an income tax refund delay. There are two official methods to check the refund status in India.

Method 1 — Refund status on the e-filing portal

  1. Log in to the e-filing portal at incometax.gov.in with your PAN and password.
  2. Navigate to e-File → Income Tax Returns → View Filed Returns.
  3. Click on "View Details" against the relevant assessment year.
  4. The refund status will be displayed along with the refund amount and mode.

Method 2 — Refund status on the NSDL/Protean portal

The refund status can also be checked on the NSDL/Protean portal at tin.tin.nsdl.com by entering the PAN and selecting the assessment year.

Common refund status meanings

Refund status — meanings and next steps
Refund StatusMeaningNext Step
Return SubmittedITR filed but not yet processedWait for processing
Refund DeterminedRefund amount computed by CPCWait for credit or check bank validation
Refund FailedBank validation failed or account closedFile refund reissue request
Refund CreditedRefund credited to bank accountCheck bank statement
Refund AdjustedRefund set off against outstanding demand under Section 245Check demand and respond

Gap this hub fills — refund status check methods

Competitor pages do not explain both refund status check methods or the meanings of each refund status. This income tax refund delay hub sets out both portals and each status meaning — so the taxpayer knows exactly where the refund stands and what step to take next.

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Refund reissue — resolving the income tax refund delay after refund failure

Where the refund status shows "Refund Failed", the taxpayer must file a refund reissue request on the e-filing portal. The refund reissue is the mechanism to re-initiate a refund that failed due to bank validation issues.

Refund reissue — step-by-step

Login to e-filing portal Step 01

Login to the e-filing portal at incometax.gov.in with your user ID and password.

Navigate to Refund Reissue Step 02

Go to Services → Refund Reissue. Click "+Create Refund Reissue Request".

Select the record Step 03

Select the record for which you want to submit the refund reissue request and click Continue.

Select or add bank account Step 04

Select a validated bank account or click "Add Bank Account" to add a new validated account for the refund reissue.

e-Verify the request Step 05

Select the preferred verification option (Aadhaar OTP, DSC, EVC) and submit the refund reissue request.

Note the Transaction ID Step 06

After successful e-Verification, note the Transaction ID. The refund reissue will take 7-10 days for credit.

Refund reissue credit timeline

Once the refund reissue request is submitted, the refund is credited within 7-10 days according to the CPC communication. The refund status on the portal will update to "Refund Credited" once the amount is transferred.

Gap this hub fills — refund reissue process

Competitor pages say "file a refund reissue request" without explaining the bank validation prerequisite or the 7-10 day credit timeline. This income tax refund delay hub sets out the complete refund reissue process — so the refund is re-initiated correctly the first time.

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Section 244A interest — compensation for the income tax refund delay

Where the income tax refund delay extends beyond the normative period, the taxpayer is entitled to interest under Section 244A of the Income Tax Act, 1961. The income tax refund delay interest is automatic — it does not require a separate application.

Section 244A — interest rate and calculation

Section 244A — interest on income tax refund delay
Refund SourceInterest RateCalculation Period
Advance tax / TDS treated as paid0.5% per month (6% p.a.)From 1 April of AY to date of refund
Self-assessment tax under Section 140A0.5% per monthFrom date of payment to date of refund
Refund arising from Section 154/250/254 orders0.5% per monthFrom date of application/order to date of refund

Exclusion for delay attributable to the assessee

Section 244A(2) provides that where the proceedings resulting in the refund are delayed for reasons attributable to the assessee, the period of delay attributable to the assessee shall be excluded from the interest calculation. The Chief Commissioner or Commissioner decides any question as to the period to be excluded, and their decision is final.

Interest runs until the date of payment of the refund

The Bombay High Court has held that once the refund is determined, interest under Section 244A runs until the date of actual payment of the refund, not merely until the date of the intimation. A delay due to system failure cannot be held against the assessee.

Gap this hub fills — Section 244A interest computation

Competitor pages mention "interest on refund" without explaining the 0.5% rate, the calculation from the date of payment or the exclusion for assessee delay. This income tax refund delay hub sets out the complete Section 244A framework.

CBDT Section 119(2)(b) condonation — delayed refund claims

Where the income tax refund delay is due to the taxpayer not filing the return within the due date under Section 139, the refund claim can still be admitted through condonation under Section 119(2)(b) of the Income Tax Act, 1961.

Section 119(2)(b) — power to condone delay

Section 119(2)(b) empowers the CBDT to authorise income tax authorities to admit applications for refund after the expiry of the prescribed time limit where doing so would avoid genuine hardship. CBDT Circular No. 9/2015 dated 9 June 2015, as amended, prescribes the authority competent to condone delay based on the amount of refund claimed:

Section 119(2)(b) — authority for condonation of delayed refund claims
Refund AmountCompetent Authority
Up to ₹50 lakhCommissioner of Income Tax
More than ₹50 lakh but up to ₹1 crorePrincipal Commissioner of Income Tax
More than ₹1 crore but up to ₹3 croreChief Commissioner of Income Tax
More than ₹3 croreCBDT

Key features of Section 119(2)(b) condonation

  • Six-year limitation — delayed refund claims are ordinarily restricted to the last six assessment years.
  • No interest — condoned refund claims do not carry interest under Section 244A.
  • Genuine hardship — the applicant must demonstrate genuine hardship.
  • Excess TDS/TCS/advance tax — claims are generally entertained where the refund arises from excess TDS, TCS or advance tax.

Gap this hub fills — CBDT condonation for delayed refunds

Competitor pages ignore Section 119(2)(b) condonation for delayed refund claims. This income tax refund delay hub sets out the complete condonation framework — so the taxpayer can claim the refund even where the original return was filed late.

Delayed filing and income tax refund delay?

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CPGRAMS, e-Nivaran and Patna High Court — escalating the income tax refund delay

Where the income tax refund delay persists despite the refund status check and refund reissue, escalation through the grievance redressal mechanism or the Patna High Court becomes necessary.

e-Nivaran — grievance on the e-filing portal

The first escalation step for an income tax refund delay is e-Nivaran on the e-filing portal. The grievance can be filed under "Refund" category, and the taxpayer receives a grievance ID for tracking.

CPGRAMS — Centralised Public Grievance Redress and Monitoring System

Where the e-Nivaran grievance does not resolve the income tax refund delay, the matter can be escalated through CPGRAMS at pgportal.gov.in. CPGRAMS is connected to all Ministries and Departments of the Government of India.

In one reported case, a taxpayer's income tax refund of ₹14,25,360 for AY 2017-18 was processed by the AO but could not be credited due to a technical issue in the CPC system. After filing a grievance via CPGRAMS, the concerned authorities reviewed the case, confirmed that the jurisdictional AO had uploaded the manual order determining the refund, and ensured it was credited to the taxpayer's account.

Patna High Court — writ petition for prolonged income tax refund delay

The Patna High Court has jurisdiction under Article 226 to direct the Income Tax Department to release a refund where the income tax refund delay is unjustified. In Bihar Police Building Construction Corporation Pvt. Ltd. v. Union of India (CWJC No. 13533 of 2019, decided 14-05-2025), the Patna High Court dealt with a refund of ₹7,57,161 that had been admitted by the Department but not paid for six years. The Court noted that the refund had been adjusted towards future dues without intimation to the petitioner and directed the Principal Chief Commissioner of Income Tax, Patna to depute an official to resolve the matter.

Gap this hub fills — escalation routes for income tax refund delay

Competitor pages do not explain the e-Nivaran and CPGRAMS escalation routes or the Patna High Court remedy for the income tax refund delay. This income tax refund delay hub sets out each escalation step — so the taxpayer can pursue the refund through the correct forum.

Income tax refund delay despite refund reissue?

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Practical checklist for resolving an income tax refund delay in Patna

  1. Check the refund status on the e-filing portal and NSDL/Protean portal.
  2. Note the exact refund status and the refund amount determined.
  3. Identify the cause of the income tax refund delay — bank validation, outstanding demand, high-risk flag or processing delay.
  4. Verify that the bank account is validated on the e-filing portal.
  5. If the refund status shows "Refund Failed", file a refund reissue request.
  6. Add or correct the bank account if validation has failed.
  7. Note the Transaction ID after submitting the refund reissue.
  8. Wait 7-10 days for the refund reissue credit.
  9. If the delay persists, calculate the Section 244A interest entitlement.
  10. File an e-Nivaran grievance on the e-filing portal.
  11. Escalate through CPGRAMS if the e-Nivaran grievance is not resolved.
  12. Assess whether a Patna High Court writ petition is maintainable for the income tax refund delay.

Prefer the chamber to run this income tax refund delay checklist for you?

Every item is part of the standard engagement for an income tax refund delay with this Patna chamber.

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Frequently Asked Questions — income tax refund delay in Patna

What causes an income tax refund delay?

The most common causes of an income tax refund delay are unvalidated bank accounts, PAN-Aadhaar not linked, adjustment of outstanding demands under Section 245(2), high-risk return flags requiring additional verification, and incorrect bank details. The Income Tax Department has cited a surge in bogus deductions and exemptions requiring additional validation before refunds can be released.

How do I check my refund status?

The refund status can be checked on the e-filing portal under e-File → Income Tax Returns → View Filed Returns, or on the NSDL/Protean portal at tin.tin.nsdl.com by entering the PAN and assessment year. Both methods show the current refund status — whether the refund is processed, failed or credited.

What is a refund reissue request?

A refund reissue request is filed on the e-filing portal when the refund status shows "Refund Failed". The request re-initiates the refund to a validated bank account. Once submitted, the refund reissue takes 7 to 10 days for credit.

How do I file a refund reissue request?

Login to the e-filing portal, go to Services → Refund Reissue, click "+Create Refund Reissue Request", select the record, select or add a validated bank account, e-verify the request and note the Transaction ID. The refund reissue will be processed within 7-10 days.

Am I entitled to interest on the income tax refund delay?

Yes. Under Section 244A of the Income Tax Act, 1961, interest at 0.5% per month (6% p.a.) is payable on the refund from the 1st day of April of the assessment year (where the refund arises from advance tax or TDS) or from the date of payment (in other cases) to the date the refund is granted. The interest is automatic and does not require a separate application.

What is the time limit for claiming a delayed income tax refund?

Under Section 119(2)(b) of the Income Tax Act, 1961, the CBDT can authorise income tax authorities to admit delayed refund claims where genuine hardship is demonstrated. The condonation is ordinarily restricted to the last six assessment years, and condoned refund claims do not carry interest under Section 244A.

Can I escalate an income tax refund delay through CPGRAMS?

Yes. Where the income tax refund delay persists, a grievance can be filed through CPGRAMS at pgportal.gov.in. In one reported case, a taxpayer's refund of ₹14,25,360 was credited after filing a grievance via CPGRAMS when the refund could not be credited due to a technical issue in the CPC system.

Can the Patna High Court direct release of a delayed refund?

Yes. The Patna High Court has jurisdiction under Article 226 to direct the Income Tax Department to release a refund where the income tax refund delay is unjustified. In Bihar Police Building Construction Corporation v. Union of India, the Court dealt with a refund of ₹7,57,161 admitted but not paid for six years and directed the Principal Chief Commissioner of Income Tax, Patna to resolve the matter.

How do I engage a lawyer for an income tax refund delay in Patna?

Send the refund status screenshot, ITR acknowledgment and any intimation by WhatsApp or email to the chamber. A same-day acknowledgment is issued, followed by a short assessment call. A written scope and fee note for the income tax refund delay is provided before work begins. Direct chamber access is available at P.C. Colony, Kankarbagh, Patna – 800020.